Information we may receive
We may receive information that you choose to provide when you contact us, request information, discuss shipment needs, or communicate with our team.
- Contact details such as name, company, phone number, and email address.
- Business details related to inquiries, accounts, pricing, or service availability.
- Shipment-related details that you choose to provide, including origin, destination, routing, timing, cargo description, documentation, and temperature requirements.
- Technical website data such as browser type, device information, IP address, pages visited, and log data used for security, diagnostics, and site operations.
How we use information
We use information to respond to inquiries, evaluate service requests, coordinate communications, support shipment-related discussions, maintain business records, operate this website, and protect our systems.
We may also use information to comply with legal, customs, regulatory, accounting, security, and contractual obligations.
How information may be shared
We may share information with Speed Global Logistics Inc., operating partners, service providers, carriers, warehouses, customs brokers, regulatory authorities, and other parties involved in responding to inquiries or coordinating services.
We may also share information when required by law, legal process, customs procedures, security requirements, or to protect rights, safety, and business operations.
International communications
Because our work may involve international freight coordination, information may be communicated, stored, or processed in the United States, China, or other countries involved in a shipment, inquiry, vendor relationship, or business process.
Retention and security
We retain information for as long as reasonably needed for business, operational, legal, accounting, and recordkeeping purposes. We use reasonable safeguards designed to protect information, but no website, email system, or data transmission can be guaranteed to be completely secure.
Your choices
You may contact us to ask questions about this Privacy Notice or to request that we review, correct, or delete information where required by applicable law. Some information may need to be retained for legal, operational, customs, or accounting reasons.
Privacy questions can be sent to info@globalcoldchain.co.